Privacy Policy

At Divine Cravings Bakery, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit and use our ordering website.

1. Information We Collect

When you place an order or interact with our site, we may collect the following information:

Personal Identification: Name, email address, and phone number.
Delivery Details: Physical address for delivery purposes.
Order History: Details of the products you have purchased from us.
Payment Information: Payment processing is handled by secure third-party providers. We do not store your full credit card or bank account details on our servers.
Technical Data: IP address, browser type, and usage patterns collected via cookies to improve your browsing experience.

2. How We Use Your Information

We use the collected data for the following purposes:

Order Fulfillment: To process your payment, prepare your order, and deliver it to your location in Rajpura.
Customer Support: To contact you regarding order updates, availability, or any issues with your delivery.
Marketing & Updates: With your consent, we may send you occasional updates about new products, seasonal menus, or special promotions via email or WhatsApp.
Website Improvement: To analyze how customers interact with our site so we can provide a smoother ordering experience.

3. Data Sharing & Disclosure

We do not sell or rent your personal information to third parties. We only share data with trusted service providers who help us operate:

Delivery Partners: Sharing your name, address, and phone number to ensure your treats reach you.
Payment Processors: To securely handle transactions.
Legal Requirements: We may disclose information if required by law or to protect our rights and safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

Access & Correct: Request a copy of the data we hold about you or ask us to update incorrect information.
Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link or contacting us directly.
Data Deletion: Request that we delete your personal information, subject to legal and accounting obligations.

6. Cookies

Our website uses cookies to remember your preferences and keep track of your shopping cart. You can choose to disable cookies through your browser settings, though this may affect some website functionalities.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The “Last Updated” date at the bottom of this page will indicate the most recent changes.

8. Contact Us

If you have any questions or concerns about your privacy or how we handle your data, please contact us at:

Divine Cravings Bakery

Email: aditidua15@gmail.com
WhatsApp/Phone: 9592023464
Location: Rajpura, Punjab

Last Updated: April 2026